Currency Counting Machine Errors and What They Mean

Decode common errors on currency counting machines and how to troubleshoot them.

6/17/20251 min read

Machines may display errors due to note quality or sensor issues. Here are common errors and solutions:

Common Errors:

  • E1: Double note detected

  • E2: Chain note (two attached notes)

  • E3: Half note detected

  • E4: Suspected fake note

Solutions:

  • Check for wrinkled or folded notes

  • Clean sensors gently with a dry cloth

  • Avoid inserting damp or torn notes

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